Resolved

We've now resolved the incident. Thanks for your patience. Please update the app to the most recent version.

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Identified

We are aware that some users are experiencing issues logging into the mobile app using single sign-on. A fix has been submitted to the mobile app stores and is currently pending their approval. Once approved and released by the app stores users will need to update the Involve app (if auto updates are not enabled). Another update will be posted here once the app stores have released the update. Thank you for your patience as we wait for the newest mobile app version to be released.

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Began at:

Affected components
  • Mobile App
    • SSO