Resolved

The issue with Microsoft Azure has been resolve and Presence is now available again.

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We’re currently waiting on Microsoft to resolve our connectivity troubles with Azure. Additional updates to follow.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Investigating

Presence is experiencing connectivity issues with our database, causing intermittent errors for some users.

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Began at:

Affected components
  • Web Application
  • Event Check-In
  • Data Imports
  • API
  • Integrations
    • SSO