Resolved

Microsoft has confirmed that the issue causing latency, timeouts, and access errors for customers and Microsoft services has been resolved. Microsoft has completed mitigation efforts and continues to monitor node performance and overall connectivity to ensure full stability.

We are observing the return of normal performance and load times across the Involve platform, and no ongoing impact is expected.

This incident was global and limited to Microsoft Azure infrastructure, not specific to Involve. We apologize for any inconvenience this may have caused and appreciate your patience while Microsoft worked to resolve the issue.

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Identified

We are currently monitoring a Microsoft Azure platform outage impacting multiple services globally. This is not an issue specific to Involve, but rather a widespread issue within Microsoft’s Azure infrastructure.

According to Microsoft, the issue was triggered by an inadvertent configuration change to Azure. This caused connectivity problems and limited access to some Azure-hosted services. Microsoft has begun rolling back to a known good configuration and reports that services are gradually recovering, though some latency and intermittent errors may persist.

We will continue to monitor Microsoft’s progress and provide updates as they become available.

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