Resolved
Resolved

We've successfully resolved the login issue affecting our InCommon customers. Our team has addressed the problem related to the XML data provided by InCommon, and all systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Thank you for your understanding and continued support.

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Investigating

We're continuing to work on the login issue affecting some users, particularly those using InCommon. After investigation, we've identified the problem to be related to the XML data provided by InCommon. Our technical team is actively addressing this and working on a solution. We apologize for any inconvenience and appreciate your patience. Rest assured, we are committed to restoring seamless access for all users and will keep you informed of our progress. Thank you for your understanding.

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Investigating

We're aware that some users, especially those utilizing InCommon, are encountering difficulties logging into our platform. Our technical team is actively investigating the issue to pinpoint the root cause and implement a swift resolution. We apologize for any inconvenience caused and appreciate your patience. Rest assured, we are working diligently to restore seamless access for all users, and we'll keep you updated on our progress. Thank you for your understanding.

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Began at:

Affected components
  • Integrations
    • SSO